Narcissism Doesn't Help You Retain Employees

This is something that managers should keep in mind. The emotionally intelligent boss will retain top talent, not only through the ability to predict issues before they start, but by being able to inspire the kind of confidence needed to ensure employee retention. Avoiding the flip side of that coin – narcissism – is essential to developing a workplace that is not characterized by high turnover. Just as narcissists tend to have “a lot more churn in their friendships” according to this article, businesses run by narcissists tend to have a lot more “churn” within their office. While oftentimes a person’s temperament is not truly a choice between emotional intelligence and narcissism, having self-awareness about this divide in business can be invaluable in building a workplace oriented for employee longevity. Read more about narcissism and emotional intelligence at the Los Angeles Times. 

Image: Roberto Parada / For The Times via The LA Times

Millennial Employees and the Financial Industry

BRINSON + BANKS FOR THE WALL STREET JOURNAL

This article clearly displays the disconnect between upper managers in the financial industry and their employees. Millennial employees are leaving in droves, feeling underutilized and unengaged, and large banks are struggling to keep them happy in the face of mass layoffs of older employees to cut costs. When managers show a fundamental lack of understanding about how their workers think and feel, there’s no question that something will have to give. More data about how employees feel, like the study I’m working on with the Yale Center for Emotional Intelligence, The Emotion Revolution in the Workplace, will help employers better understand their employees’ perspectives, and hopefully motivate businesses to solve their employment problems. You can read more about this at The Wall Street Journal.

Picture Info: Steve Wu, a millennial who left his banking job for greener pastures.