Blog Post

Challenging the Bully

While there have been plenty of voices from the left resisting the inner workings of the Trump administration and calling out wrongdoing as it happens, the right has been conspicuously quiet—except for U.S. Senators John McCain and Lindsey Graham. Their principled stance in seeking the truth and standing against party loyalists is why they are our Revolutionists of the Week.

McCain was recently on State of the Union on CNN discussing Trump’s groundless wiretapping allegations against former President Barack Obama. He wasn’t about to let the sitting president off easy. “All [Trump] has to do is pick up the phone, call the director of the CIA, director of national intelligence and say, ‘OK, what happened?’” McCain told host Jake Tapper.

Investigating Trump’s ties with Russia is also very much on McCain’s mind. "There's a lot of aspects of this whole relationship with Russia and (Russian President) Vladimir Putin that requires further scrutiny, and so far, I don't think the American people have gotten all the answers," McCain said. "In fact, I think there's a lot more shoes to drop from this centipede."

Sen. Lindsey Graham has also been keen on getting to the truth. He told CNN that he’s growing more concerned about what is beginning to be known as “Russia-gate.”

“If there's not a criminal investigation of the Trump ties to Russia, I think the country needs to know it. Congress needs to know it, and [FBI Director James Comey] has never promised to answer that question," Graham said. 

The two senators have been in accord before. On January 29, when Trump issued the now infamous ban on travelers from seven countries, they jointly issued a statement that read in part:

“Our government has a responsibility to defend our borders, but we must do so in a way that makes us safer and upholds all that is decent and exceptional about our nation.” It went on to point out that the hasty executive order was done with little to no consultation with the departments of State, Defense, Justice or Homeland Security. In addition to harming people who we should be helping, it could have unintended consequences.

“Our most important allies in the fight against ISIL are the vast majority of Muslims who reject its apocalyptic ideology of hatred. This executive order sends a signal, intended or not, that America does not want Muslims coming into our country. That is why we fear this executive order may do more to help terrorist recruitment than improve our security,” they wrote.

The author J.K. Rowling once observed in one of her novels that it takes a great deal of courage to stand up to your enemies, but even more to stand up to those you think of as friends. I applaud McCain and Graham for modeling revolutionist spirit from the other side of the aisle and hope more of their Republican colleagues find the strength to join them. Nothing less than democracy is at stake.

Andrew Faas is the author of From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire,

Photo credit: The Daily Beast

Bridgewater Associates: Radical Transparency or The Emperor has No Clothes?

Just how radical is the “transparency” at Bridgewater Associates? The huge hedge fund gathered quite a bit of negative press after an employee filed a complaint with the Connecticut Commission on Human Rights and Opportunities about the firm’s culture of constant video surveillance and recording all meetings. Matters were further compounded by a filing by the National Labor Relations Board, which revealed some of the behind-the-scenes workings of the firm, which seemed to include a fair amount of humiliation and occasional harassment.

At the New Work Summit conference sponsored by the New York Times, Bridgewater founder Ray Dalio described the culture of his organization as being like a nudist camp: “…it’s very awkward. There has to be getting over the emotional reaction,” he said.

As an expert in cultural transformations in the workplace, I see a cutthroat culture where employees have license to discredit one another as one is pitted against the other. If the New York Times statement that one-third of their hires leave within two years is accurate, they either do a terrible job of hiring people or it’s a horrible job—or perhaps both.

Adam Grant in his book, The Originals, highlights Bridgewater as having a “commitment” culture where “the secret is promoting original ideas.” This is great in theory but has a dark side when applied without parameters that reinforce civility.  As I discuss in my book, From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire, employees’ behavior is rooted in the workplace culture that surrounds them. As Oscar Wilde said, it’s the prisons, not the prisoners, which need reformation.

I’ve written recently about how Uber CEO Travis Kalanick who reeling under allegations needs to change the way he leads. The behavior of his firm reflects the culture he created. This is true of all CEOs, although sadly neither Kalanick nor Dalio seem to grasp this.

Photo credit: Business Insider

Why is Trump Hiding?

And now the American president has gone into hiding. It certainly does nothing to help his credibility or to dispel concerns about what is swiftly becoming known as Russia-gate.

When I counsel senior executives who need to restore their reputations after credibility issues, I suggest that they come clean, tell their story and engage with employees, boards, stockholders and the public. Donald Trump is doing the exact opposite. He continues to create a deficit in the trust factor as he lashes out and destroys his own credibility with accusations and unhinged tweets late at night.

Here’s a radical idea for Trump if he truly wants to restore his credibility with the American people: release his tax returns. To do any less, and to continue to try to distract us with lunatic theories, claims of facts being fiction, and a shoddy rush to legislation, implies he truly has something to hide.

It also makes us wonder about those who seem to be following in Trump’s footsteps. Why isn’t Speaker of the House Paul Ryan doing his job and ordering a deep investigation into the mounting ties with Russia? Could he be complicit? And how about the invisible Secretary of State, Rex Tillerson? Why does he refuse to allow press before, during or after a State Department trip? Journalists were shocked when he refused to allow any coverage of his forthcoming trip to Asia.

As I’ve predicted before, based on my study of workplace dynamics that I discuss in my book, From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire, it’s clear what Trump will do next. Like most bullies, he will do anything and everything to hold onto, and even expand, his power and control. The more he’s challenged, the more he will push back. Therefore we need to be relentless in demanding investigations and fighting to replace the oligarchs in power. To do any less is to allow the wave of nationalism that former President Bill Clinton recently warned us about to overtake us and destroy democracy. 

Photo credit: BIGSTOCK

A License to Exploit

The Trump administration seems to be taking a page out of the illusionist’s handbook as the president sends outrageous middle-of-the-night tweets about his predecessor to distract us from dismantling protections for American workers. The latest don’t-blink-or-you’ll-miss-it tactic was Congress lifting President Barack Obama’s executive order called the Fair Play and Safe Workplaces rule that kept companies with poor safety records from competing for government contracts if they didn’t agree to fix their problems first. This may seem like a sane provision to ensure the kind of psychologically healthy, safe and fair workplaces I wrote about in From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire. However, most Republicans in Congress didn’t agree—the executive order was overturned 49 to 48. It seems fairly certain that Trump will sign the repeal.

It’s additionally unsettling that Congress used the rarely invoked 1996 Congressional Review Act to eliminate it, meaning that it can be revoked with a simple majority vote and can’t be reinstated by executive order by another president—to be reinstated it would have to be passed by Congress as a law.

There’s no doubt why the Fair Play and Safe Workplaces rule was necessary. According to a staff report from the office of Sen. Elizabeth Warren (D-MA), 66 of the government’s 100 largest contractors have violated federal wage and hour laws. In addition, a third of the largest OSHA penalties have been imposed on federal contractors. This affects a huge number of employees: The Washington Post estimates that companies with federal contracts employ 1 in 5 American workers. Clearly by fulfilling the wish list of private interests Congress has granted an open license to exploit working Americans—the very people Trump promised to champion while on the campaign trail.

And all of this is being done at breakneck speed and deflected by sleight of hand. What’s the rush? I suspect Trump and the Republicans are hurrying to fulfill their agenda before the American people rise up and put them out of power. We can only hope that happens before truly serious damage is done.

Photo credit: BIGSTOCK

On International Women’s Day: Female Marines Attacked by the Corps

In honor of International Women’s Day, the organizers of the Women’s March called for a general women’s strike to create A Day Without a Woman. I heartily endorse this and hope if you’re a woman reading this you were able to participate in some sort of meaningful action—because there is still so much work that needs to be done to support women. It is clear that despite all the editorials, articles, awareness seminars, diversity training workshops and conferences that rights for women are still sorely lacking. Look no further than the U.S. Marine Corps, which is currently being rocked by its latest scandal—private photos of female Marines shared without their consent by former partners or stolen outright—and being posted with vulgar comments in a secret online Facebook group.

The veterans and active duty members of Marines United posted hundreds of photos of female Marines in varying stages of dress and undress and included their names, ranks, social media handles and where they were stationed. Not only were these actions unconscionable against the mothers, wives, daughters and sisters who serve beside them, it also strikes a deep blow against the cohesion and camaraderie of the Marine Corps. As Thomas Brennan, the Marine veteran who founded the nonprofit news site The War Horse, which broke the story, told the New York Times: “We are hurting other Marines.”

Sadly, this attitude is not surprising. In my research on workplace dynamics, and in my book, From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire, I have observed that you cannot reform a culture by overlaying it with a diversity program or forcing managers to attend sexual harassment seminars. Systemic change only happens from the top down and requires total integration into workplace culture. The Marines are particularly resistant to this due to their cultural conversation of being “rough and tumble” and having no leadership from the top to model better behavior. Sadly, this won’t be happening any time soon. The current resident of the White House is known for his complete disdain for women and his blatant predatory braggadocio.

However, there is someone who is fighting on—Senator Kirsten Gillibrand (D-NY). In 2013 she reintroduced the Military Justice Improvement Act (MIJA) into the Senate, but sadly lacked the 60 votes needed for it to pass in 2016. The bill was designed to protect victims who report sexual assault from being retaliated against by their peers or commanders.

While it would greatly help servicewomen, especially female Marines who despite constituting the smallest percentage of any branch of the service (7 percent) report the greatest number of sexual assaults, it would help men as well. According to the U.S. Department of Defense, more than 10,000 men a year are sexually assaulted in the military. Unsurprisingly, only about 13 percent report it, compared to 39 percent of women. Samantha Bee did an excellent report on the MIJA and why it’s so desperately needed on her show, Full Frontal:

As the Women’s March and today’s general strike shows, women have had enough and are taking matters into their own hands, but we have to do our part. Until violators like the men of Marines United are routinely disciplined with dishonorable discharges for posting stolen nude photos, alleged rapists are tried for sexual assault, and violent and vulgar language is no longer condoned within the ranks—nothing will change.

Photo credit: U.S. Marine Corps

Have Industry Leaders Earned the Right to Self Regulate?

It used to be called letting the inmates run the asylum—business insiders are now putting in requests to the White House to have different regulatory policies overturned. Trump strategist Steve Bannon has described this as “the deconstruction of the administrative state.”


In a March 5 article in the New York Times, “Leashes Come Off Wall Street, Gun Sellers, Polluters and More,” Eric Lipton and Binyamin Appelbaum reveal how telecomm giants will no longer have to protect customers from having their personal information hacked, the big banks won’t need to require extra fees against high-risk trades, and people with severe mental health issues will be free to purchase guns. These changes and many are part of “one of the most significant shifts in regulatory policy in recent decades,” they write.

Reviewing regulations and policies is necessary to ensure that they are still relevant and that they provide protections against the abuse of power, corruption and the erosion of human rights. Business interests must also be taken into account and must be addressed when regulations create unfair competitive advantages and restrain growth and performance. But what we are witnessing isn’t a thoughtful balance with which other administrations have struggled, but the wholesale elimination and gutting of regulatory safeguards.

Last year I posted 150 blogs, the majority of which focused on the abuse of power, control, corruption and scandals in every sector in our society. One of the notable exceptions was my blog post about how well Mary Barra, the CEO of General Motors, handled the emission switch scandal. Sadly, the reason I haven't written more positive stories is because there are so few to report on. Because of this, I assert that there is too little evidence of corporations with a record of balancing social conscience with business objectives for organizational leaders to have earned the right to self-regulate. Taking the leash off without a thoughtful review is irresponsible and dangerous.

Photo credit: Wikipedia Commons

The Bully-in-Chief Up Against a Wall

In today’s New York Times article “Pause This Presidency,” columnist Charles M. Blow makes a compelling argument for putting the Trump administration on hold when he writes,

“The American people must immediately demand a cessation of all consequential actions by this ‘president’ until we can be assured that Russian efforts to hack our election, in a way that was clearly meant to help him and damage his opponent, did not also include collusion with or coverup by anyone involved in the Trump campaign and now administration.”

As an expert in human dynamics and adult bullying it has been my observation that bullies are masters at manipulation, deception, deceit and denial, and are in many cases—delusional. What we woke to on Saturday morning was all of these and more on public display by the current president as he tweeted his newest conspiracy theory about his predecessor.

The application of those nefarious traits by the Bully-in-Chief confirms for me the possibility of a cover-up of immense proportions.  In my January 13 post, “Predicting What Trump Will Do Next,” I wrote that bullies are particularly dangerous when their back is against the wall. This is because they will do anything to maintain power and control. Clearly this tweet was a stab in that direction.

But the danger isn’t over. I predict that Trump will willingly abuse the presidency up to, and including, martial law if he feels threatened.  According to a CNN/ORC poll, 65 percent of Americans say an independent special prosecutor should be appointed to investigate Russia’s involvement in the election. This should be heeded—and fast! This is a serious case of obfuscation that will lead to more devastating actions if left uninvestigated. I don’t wish to be an alarmist, but having researched hundreds of cases of adult bullying, I have witnessed how bullies take drastic measures when their backs are against the wall.

Can we really afford to wait any longer?

Andrew Faas is the author of From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire

Photo credit: Wikipedia Commons

Beware the Charming Bully: Jeff Sessions and Russia-gate

One of the refrains that was heard when former Senator Jeff Sessions was going through his nomination hearings was that he was such a warm, friendly, even endearing guy. Many didn’t know how to square this impression with the man who so alarmed Coretta Scott King in 1986 when he was nominated as a federal judge that she wrote a 10-page letter detailing why his confirmation would “have a devastating effect on not only the judicial system in Alabama, but also on the progress we have made everywhere toward fulfilling my husband's dream." People were confused about his character because few realized the characteristics of the benevolent dictator personality.

In business, benevolent dictators are often are described as being demanding, but caring about their employees. As I wrote in my new book, From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire, this couldn’t be further from the truth. A dictator boss uses whatever tools he has at his disposal to get what he wants—including affability, charm and benevolence. His true character only emerges when he’s thwarted. We are beginning to see this as Sessions’ lies come to light. A comprehensive article in the Kansas City Star details the growing “Russia-gate” scandal and Sessions’ role in it. It is clear that bullies will do anything to stay in power once they get there, including deception, deceit and a suddenly faulty memory when it comes to whether Sessions had communications with the Russians during the election.

There is one saving grace when it comes to dealing with Sessions—his employer is the American people, and they’re clearly not pleased. The outcry has gotten him to recuse himself from overseeing the investigation into ties with Russia, but it remains to be seen if it eventually forces his resignation. As with a dictatorial boss in a corporate setting, this sort of individual needs close watch and revolutionist involvement from employees and employer.  

Just forcing Sessions out however is not sufficient. An independent investigation is required. Given the brazen denials by most Republicans, including Trump, that there was no collusion with the Russians, clearly suggests that they will go to any lengths to prevent this, thus eroding democracy even further. The question not being asked is—If there is nothing to hide here, why on earth would they oppose such an investigation?

Photo credit: Wikipedia Commons

For Bullied Mountie, Favorable Judgment Comes 12 Years Late

For Royal Canadian Mounted Police Sgt. Peter Merrifield, the February 28 judgment in his favor took 12 years to arrive. Ontario Superior Court Justice Mary Vallee found that the RCMP had serially harassed the decorated investigator “beyond all standards of what is right and decent” according to an article in the National Post. He was awarded $141,000 to compensate for his emotional distress, which caused significant mental health issues, and the ruin of his professional reputation.

Law enforcement organizations are particularly vulnerable to becoming dictatorial cultures. By their very nature they require a rigid chain of command and an ability to confront difficult situations. If abuse of this power structure is allowed to set in, a dictatorial culture replete with bullying, harassment and abuse can be the result—as is the case of the RCMP. The organization has been the subject of numerous accusations due to their toxic dictatorial culture, which I discuss in my book, From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire.

Despite the judgment, Merrifield told the National Post that the abuse by the RCMP still continues, which is why he’s become a vocal advocate for RCMP unionization. While that might be a good first step, nothing short of a systemic, organization-wide review followed by extensive managerial housecleaning will change such a deeply embedded dictatorial culture.

Credit: Toronto Star

Hundreds of Former Employees Expose Jewelry Chain’s Open Secrets

Another employer has been accused of promoting a culture that condoned, and even encouraged, sexual harassment. Sterling Jewelers, the parent company of such well-known shopping mall jewelry stores as Kay Jewelers and Jared the Galleria of Jewelry has been accused of rampant harassment and discrimination by hundreds of former employees.

Sadly, this is an all too pervasive problem in toxic workplaces, as I recently wrote in regards to the Uber allegations. The Sterling accusations are not isolated incidents. More than 250 women, and some men, filed a private class-action arbitration case in 2008 alleging incidents of groping, demeaning behavior and demand for sexual favors that happened in the late 1990s and 2000s. This is on the heels of an even larger case of some 69,000 employees alleging widespread gender discrimination. According to testimonies just released, top male managers of this company bullied women with ridicule, “scouting parties” to find attractive sex partners, and demands for sexual favors in exchange for raises, promotions or protection from reprisal.

Because many employees waive their right to bring suits in public court as a condition of their employment, it’s difficult to get transparency in cases like these. The system is set up to protect the company at the cost of the employees instead of creating a psychologically healthy, safe and fair workplace.

As I discuss in my new book, From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire, workplaces of this sort are often an open secret. That was certainly true at FOX News and Uber. Until companies create an ironclad rule to punish any violators regardless of their position or contribution to the company, this behavior will continue. Throwing billions of dollars at harassment awareness workshops and diversity seminars have not, and will not ever make a dent. Only accountability will do that. Let’s hope as the Women’s March empowers women to speak out against injustice accountability becomes the new normal.

Credit: BIGSTOCK