The Dire Consequences of Not Speaking Out

At a time when too many refuse to say what they really think, Steven Goldstein, the fearless and outspoken new executive director of the Anne Frank Center for Mutual Respect in New York isn’t pulling any punches. A self-described social justice advocate and former Rutgers University political science and law professor, Goldstein had a short answer when a conservative commentator on CNN asked him if he believed that Donald Trump was anti-Semitic.

“You bet,” he replied.

The man is willing to point out wrongdoing and bullying where he sees it—that’s why he’s our Revolutionist of the Week. The Anne Frank Center in New York, founded by Anne’s father, Otto Frank, is dedicated to standing up for the equal rights and mutual respect of all people. My mother fought with the Dutch underground during World War II and her deepest regret was that she didn’t do more to save her friends and neighbors during that awful time. I am heartened to know that the Center is fighting on in Anne’s name.

Goldstein, who writes all the press releases and tweets from the organization in plain language has taken Trump to task for his belated expression against anti-Semitism as “too little, too late” and engaged with Sean Spicer on Twitter about it. In a written statement he said, “The President’s sudden acknowledgement is a Band-Aid on the cancer of anti-Semitism that has infected his own administration.”

It’s this kind of revolutionist who inspires and motivates those around him. He is crystal clear about what a revolutionist needs to do in this political climate: “We have no pecking order in which we fight Anti-Semitism first, and Islamophobia and other hatred second,” he said. “We have to save every Anne. Never again must mean never again to anyone. Never again is now.”

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Is Secretary of State Rex Tillerson a Wimp?

Rex Tillerson was known as many things when he was nominated by Donald Trump for Secretary of State: CEO, friend of Vladimir Putin, a strong, pragmatic executive, but right now the only word that seems to describe him is—wimp.

Consider the evidence. When Trump vetoed Tillerson’s hand-picked choice for deputy secretary, foreign policy veteran Elliott Abrams, Tillerson did nothing. This left the new secretary of state running a department void of experienced hands. (There was a mass exodus of experienced staff after the election.) It’s true that Trump nixed Abrams because of his sharp warnings about the former candidate during the election, but as someone who has put dozens of successful senior executives in place, I’m actually stunned that Tillerson didn’t demand being allowed to hand pick his own staff as part of the deal when he accepted the nomination. Trump’s endless need for power stripped Tillerson of the prestige and authority he needs to succeed at his new post.

As Tillerson cowers before the Bully-in-Chief, we begin to wonder if he has any influence. According to Politico, Trump never conferred with Tillerson when he changed his policy about Palestinian statehood or castigated Iran for its ballistic missile test. Tillerson was conspicuously absent when Trump met with the leaders of Israel and Canada and little seen during the visits from Japan and the United Kingdom. Vice President Mike Pence will be touring Europe without Tillerson, and when Tillerson did go to Mexico and Germany he took no questions and gave no official version of his discussions. In fact, most of what we know about any of his interactions have come from foreign governments. Press briefings by the State Department have been put on hold for now. 

It appears that Tillerson, like Education Secretary Betsy DeVos, is bowing to the pressure of his bully boss. DeVos recently tried to stand her ground when she refused to sign off on the repeal of the nondiscrimination laws against transgender students, fearing for the students’ safety. Attorney General Jeff Sessions pressured her, and when she still refused, he went to Trump, who demanded she drop her opposition. Since then she has characterized the nondiscrimination rules as overreach by the Obama administration. So rather than resign, she’s been bullied into toeing the party line.

Clearly Tillerson and DeVos are dealing with a toxic workplace. The ramifications are frightening, which is why the quest for psychologically healthy, safe and fair workplaces is so dire. You can learn more about how toxic workplaces operate and how they can be fixed in my new book, From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire. But until this becomes a priority in the White House, I have no doubt we’ll see more cabinet members being bullied into submission by Trump and his cronies.

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How ‘Brilliant Jerks’ Can Ruin a Workplace

Yesterday I discussed the revelation by a former Uber employee that reporting incidents of sexual harassment to the human resources department was useless. This really hit a nerve with readers, who left many comments about how futile that still is. It’s no surprise that this behavior continues. In his article in the New York Times, Mike Isaac reveals how the “focus on pushing for the best result has also fueled what current and former Uber employees describe as a Hobbesian environment at the company, in which workers are sometimes pitted against one another and where a blind eye is turned to infractions from top performers.” 

In my work for psychologically healthy, safe and fair workplaces I am often challenged by executives who claim my findings and assertions are too extreme and do not reflect the real world. Clearly, they reflect what is going on at Uber, and Uber is not alone. In 2015, Amazon was exposed for their brutal culture. I discuss these sorts of toxic workplace cultures, how to recognize them, and how to change them, in my new book, From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire.

Change may be coming at Uber. The exposé by the brave former employee captured the attention of CEO Travis Kalanick, top management and the board. Perhaps with solid leadership a healthier culture could be implemented. I applaud board member Ariana Huffington's vow that company will no longer hire “brilliant jerks.”

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Why Reporting Sexual Harassment to HR is Ineffective

Stop me if you heard this one—a female employee gets sexually harassed by her supervisor and reports it to Human Resources. HR tells her that she can transfer to another department to get away from him, but because it’s his first offense and he’s a star performer, there’s little they can do. The employee transfers and learns from other female employees that the former supervisor has harassed many of them. They go back to HR, which does nothing. The latest example of this happened at Uber, according to the New York Times, which picked up the story from the employee’s own blog.

This sort of ineffectiveness is all too frequent from HR departments. They often seem more interested in protecting the bullies than dealing with abuse. In fact, when I talk with employees at speaking events around the country, the most common response to the question “Did HR help you?” is that the department is in management’s pocket and the visit was a waste of time.

We’ve seen this play out over and over again—Fox News, Roger Ailes, Bill O’Reilly, and so on. This is why I devoted a chapter in my book From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire to sexual bullying. Until we recognize the right of every employee to enjoy a psychologically healthy, safe and fair workplace and make that a priority for Human Resources, sexual harassment will continue to harm victims as well as the company.

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Revolutionist of the Week: Frum Warns of the Possible Rise of an American Dictator

The world’s greatest democracy is in danger of ending not with a bang, but with a whimper, warns David Frum, senior editor at The Atlantic. His heart-clenching description of how the Trump administration might slowly and steadily destroy our form of government is sharply detailed in his Atlantic article, “How to Build and Autocracy.” In it, he writes:

“Those citizens who fantasize about defying tyranny from within fortified compounds have never understood how liberty is actually threatened in a modern bureaucratic state: not by diktat and violence, but by the slow, demoralizing process of corruption and deceit. And the way that liberty must be defended is not with amateur firearms, but with an unwearying insistence upon the honesty, integrity, and professionalism of American institutions and those who lead them. We are living through the most dangerous challenge to the free government of the United States that anyone alive has encountered. What happens next is up to you and me. Don’t be afraid. This moment of danger can also be your finest hour as a citizen and an American.”

I would like to call attention to the sort of autocrat Frum describes in his article. This is an absolute dictator and bully who will allow neither dissent nor disagreement. How many of us have worked for companies with a boss who fits this description? That is why people need reassurance that they can become activists for positive change, just as Frum describes and as discussed in my book, From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire.

Frum is more than a fine writer who has sharply delineated the direction in which America might go if the people don’t rise up—he’s a political insider whose has allowed his beliefs to evolve and owned up to his own errors in judgment. This is why we are naming him as our Revolutionist of the Week.

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The Silent Workplace Epidemic that Endangers Millennials

Millennial employees get a bad rap—often chastised as being lazy and self-involved, they are actually the largest current generation and swiftly eclipsing baby boomers in the workforce. While they bring plenty to the table—innovation, creativity, technological know-how, inclusiveness—they are also vulnerable to toxic workplaces. The medical journal Pediatrics reports that not only are they more likely to become clinically depressed than any other generation, more young women are struggling with the disease. Clearly they need psychologically healthy, safe and fair workplaces to make the most of their potential and maintain their physical and mental health.

Not meeting this standard has dire consequences for individuals as well as the nation. This is why I’m working with Mental Health America (MHA) to improve psychological health in America’s workplaces. MHA has studied this problem and found that mental health issues cost $51 billion per year in absenteeism and lost productivity and $26 billion in direct treatment costs.

My fear is that the current atmosphere of divisiveness, bigotry and bullying promoted by the current administration will compound the problem of mental health in the workplace. Adult bullying in the workplace can cause even more havoc on a person’s well-being than school bullying—many adults need their jobs so they and their families can survive. In a tough economy they may have no other option, so they are forced to endure negative treatment, which gone unchecked can lead to physical and mental illness and even suicide. With one in five Americans afflicted with a mental health issue at any given time, this is a serious consequence. For more information on how to create psychologically healthy, safe and fair workplaces and maximize the potential of millennials—and all employees—see my book, From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire.

If you have coworkers—especially millennials—who are suffering, I urge you to reach out to them. As I indicated in recent articles about suicide resulting from workplace bullying and living with a person with mental illness, no one has to go this alone. There are resources for help. Choose to be an ally and advocate instead of a bystander. You can make a difference in someone’s life.

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Bully Boss Andrew Puzder Forced Out as Labor Nominee

It looks as though Donald Trump’s latest attempt to fill a cabinet position with someone reported to be a bully boss has failed.

Tomorrow, Andrew Puzder was due to begin confirmation hearings as nominee for labor secretary. Puzder, who is the CEO of CKE Restaurants, which includes Carl’s Jr. and Hardees, has a poor track record. He opposes legislation to raise the minimum wage or pay overtime to employees. There has been outcry about his corporation’s policies by unions, a history of hiring an undocumented domestic worker in his home, and allegations of domestic abuse (although his ex-wife recently recanted). As New York Mayor Bill DeBlasio recently pointed out, the position of labor secretary should be filled by someone who understands that workers’ rights are good for business.

According to the New York Times, Puzder withdrew his name from nomination Wednesday afternoon when several Republican senators indicated they would not confirm him. Given how Trump has stacked his cabinet with individuals with little regard for workers’ rights, women’s rights or just plain human rights, this could be a positive development. However, the only truly acceptable resolution would be to appoint a labor secretary who would truly represent American workers and offer them hope for a better future.

It’s important for employees to realize that activism and resistance really does work. Keep calling your elective representatives and let them know about the issues that mean the most to you. There is more information on how to become a resistor, activist and defender in the workplace my new book, From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire.

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How a Bully Boss Turns Subordinates into Bullies: White House Edition

There is a classic workplace bullying dynamic at work in the White House. As Donald Trump bullies his subordinates, they become bullied bullies and bully others. Trump communications specialist Omarosa Manigault was guilty of this recently when she tried to intimidate veteran White House reporter April Ryan, according to a report in the Washington Post. Just steps from the Oval Office, Manigault physically intimidated Ryan, made verbal threats and asserted that Ryan was among reporters on whom the Trump administration had “dossiers” of information. According to Ryan, the physical behavior was so extreme that it almost warranted Secret Service intervention.

In my new book, From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire, I deal extensively with how people who are bullied become bullies themselves. For many it is a way to cope and survive in a toxic environment, for others it gives them a license to get results through fear.

I keep pointing out the work of Stanley Milgram in The Perils of Obedience where he observed: "...ordinary people, simply doing their jobs, and without any particular hostility on their part, can become agents in a terrible destructive process. Moreover, even when the destructive effects of their work become patently clear, and they are asked to carry out actions incompatible with fundamental standards of morality, relatively few people have the resources needed to resist authority." My book is a resource so employees don’t become "agents in a terrible destructive process by resisting authority."

Revolutionist of the Week: The Prosecutor Who is Teaching Tolerance

After defacing the school with racist and anti-Semitic graffiti, five teenagers will report on books addressing some of history’s most divisive and tragic periods. This novel sentencing requirement, instead of the usual community service and probation, was the brainchild of prosecuting attorney Alejandra Rueda. She told the New York Times that just being sentenced wasn’t going to bring the message home. “I just thought maybe if the read these books, it will make an impression on them, and they will stand up for people who are being oppressed,” she said. That is why we are naming her our Revolutionist of the Week.

Rueda came up with a brilliant idea. Most kids grow up to become bigots and racists because of ignorance and propaganda. Reading allows us to see life through other people’s eyes. Countering the propaganda by giving these children different perspectives, and showing them the perils and consequences of bigotry and hatred in the context of history, will have a profound impact on them. This is an outstanding idea. We should be encouraging everyone, youth as well as adults, to experience the writings of those who are different than them so they can reflect on what we all learned in kindergarten, the Ethic of Reciprocity, aka, the Golden Rule—Do unto others as you would have them do unto you.

Don’t Miss the Message Behind Employees’ Obsession with Political Chatter

The current presidential administration has employees glued to social media even during working hours. While productivity is always important this Wall Street Journal article totally misses a dynamic that is occurring in the workplace. The reason employees are spending time on social media and debating in person about what is going on is because they are experiencing democracy being dismantled, in real time on prime time. For many, what they are seeing on the news parallels what they are experiencing at work. Most have not witnessed the rise of totalitarianism in their lifetime and are completely consumed and confused by it—and at the same time unsure of what they can do to prevent it.

While my new book From Bully to Bull's Eye: Move Your Organization Out of the Line of Fire centers around workplace dynamics, it is equally applicable to society in general. Bosses, rather than bemoan this distraction, should tap into how employees feel about what is going on and create cultures where democracy thrives to the benefit of the individual and the organization. When employees experience this at work, they will be more secure in their own ability and more likely demand the same from government. 

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